Telehealth Patient Satisfaction

Billing Procedures and Insurance

Billing Procedures and Insurance Eligibility

Each private insurance company has different coverage levels for home care services. The West Georgia Home Care office at WellStar West Georgia Medical Center is able to verify insurance benefits for you and obtains authorization for home care visits for you. If there is any co-pay required, you are notified before services begin.

Medicare covers for some home care aide services. For example, Medicare covers assistance with bathing, as long as it is ordered by a physician and the patient requires another skilled nursing service such as physical therapy.

Most private insurances do not cover for home health aides. Veterans Administration (VA) will pay for some home health aides.

Patients are informed upfront before care begins if there are any out-of-pocket expenses.