Our front desk is staffed seven days a week during normal business hours of 8 a.m. to 4 p.m. Signage provides instructions and a number where staff can be reached during evening hours.
The building’s main entrances are open from 6:00 a.m. until 9:00 p.m. These doors automatically lock down during after normal hours. To ensure a secure environment, access to some areas is by pass card only. The staff makes rounds at 9:00 p.m. and 11:00 p.m. to assure all doors are locked and secure.
Vernon Woods buildings are fully sprinkled and each apartment includes smoke detectors with annual inspections for both protective devices. Emergency evacuation plans are posted throughout the community and are included in the resident services guide located in each apartment. Hallways are always completely lit during waking hours and emergency lighting remains on during sleeping hours and in the event of power outages.
In case of an emergency, help is never far away. We provide all residents with a wireless Lifeline emergency pendant that when pressed will summon a staff member via a page to the location of the resident anywhere inside the building or on the campus grounds.