Patient Safety Goals

Patient Safety is Our Top Priority

2019 National Patient Safety Goals

At WellStar West Georgia Medical Center, patient safety is our top priority. To achieve our mission of providing professional service, compassionate treatment and a safe environment for our patients, our staff members constantly are focused on the following safety goals:

• Improve the accuracy of patient identification.
• Improve the effectiveness of communication among caregivers.
• Improve the safety of using medications.
• Improve the safety of clinical alarm systems.
• Reduce the risk of health care associated infections.
• Accurately and completely reconcile medications across the continuum of care.
• Identify safety risks inherent in the patient population.
• Universal Protocol of:
  • Conducting a Pre-Procedure Verification Process
  • Marking the Procedure Site
  • Performing a Time-Out

WellStar West Georgia Medical Center prohibits any punitive action relating to patient safety concerns.

For concerns or questions, call our Patient Safety Hotline at (706) 845-3714 or contact:

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

www.jointcommission.org
Phone: (800) 994-6610
Fax: (630) 792-5636
Email: complaint@jointcommission.org

For Laboratory Complaints:
Click here or call (877) 267-2323, Ext. 63531

For more information about the National Patient Safety Goals, call (706) 845-3688.